Contact
Any questions?
Booking
Can I take the bikes abroad (outside Switzerland)?
That is generally no problem, as long as the bikes are returned on the agreed day at the agreed location.
What is the minimum rental period?
3 days
Can I cancel or change a booking?
Yes, free of charge up to 14 days before your trip starts. After that our Terms and Conditions
How am I insured?
See also our Terms and Conditions
Pickup & return
Where do I pick up the bike, and where do I return it?
Pickup and return are flexible: you can choose from over 20 locations across Switzerland. Either at a major railway station, or at our partner in Bern, the Ski- und Velocenter at Hirschengraben.
Please note that pickup and return at railway stations involves an additional logistics fee.
Stations we serve:
- Basel SBB
- Chur SBB
- Freiburg SBB
- Genf SBB
- Kreuzlingen SBB
- Lausanne SBB
- Locarno SBB
- Lugano SBB
- Luzern SBB
- Murten SBB
- Neuchatel SBB
- Olten SBB
- Romanshorn SBB
- Sargans SBB
- Schaffhausen SBB
- Solothurn SBB
- St. Gallen SBB
- Thun SBB
- Zürich SBB
How do I pick up and return the bike?
Pickup/return in Bern: simply go to our partner, the Ski- und Velocenter, and have everything explained to you. They have been informed in advance and are expecting you. Do not forget to bring your ID.
Pickup/return at a selected railway station: before your trip we send you a separate email with all the instructions and documents you need for pickup and return. Rented bags and helmets have to be removed or fitted and placed in a plastic bag provided by us.
Please note: we are not on site to explain the equipment or to adjust the bike with you — you are on your own there. For questions during pickup or return, use our WhatsApp chat.
When do I pick up?
During the railway station opening hours and/or the Ski- und Velocenter in Bern (closed Sundays and Mondays), depending on your itinerary. Please also check opening hours on public holidays.
Bike & accessories
Which models do you have (gravel/touring)?
See here
Do you also rent tandems or e-bikes?
No. At the moment we only offer touring bikes and gravel bikes.
Can I buy a bike after renting it?
We specialise in rental, so no. If you are interested in a second-hand bike, you are welcome to contact us.
Which body heights and frame sizes do you cover?
We currently cover heights between 155 cm and 195 cm. If you are outside that range, just get in touch with us.
Which bags can I rent?
Up to five different bags depending on the model. Read more here
Do I need special cycling shoes? Can I fit my own pedals, saddle or handlebars?
All Pedalmondo bikes have flat pedals, so no special cycling shoes are needed. If you would rather use your own shoes, you are free to fit your own pedals. The same goes for any other modification: what matters is that you return the bike in the condition you received it.
Costs & payment
What do you charge?
Prices depend on the rental period and on the pickup and return location. See the price list here under each bike type
Which payment methods do you accept?
We accept: Visa, Visa Debit, V PAY, Mastercard, Debit Mastercard, Maestro, Diners Club International, Discover Card, WeChat Pay, Alipay, UnionPay, JCB, Google Pay, Apple Pay and TWINT
About us & why Pedalmondo exists
Pedalmondo grew out of a pure passion for cycle touring – and the experience of how quickly a dream adventure can fail because of poor equipment or confusing directions.
Our mission:
Bike travel should be simple, reliable and full of enjoyment.
With Pedalmondo, Adrian and Christoph Wermuth set out to take the cycle-touring experience to a new level – with the best equipment, flexible tour options and a service that makes freedom and enjoyment a constant companion.
