Where do I pick up the bike, and where do I return it?
Pickup and return are flexible: you can choose from over 20 locations across Switzerland. Either at a major railway station, or at our partner in Bern, the Ski- und Velocenter at Hirschengraben.
Please note that pickup and return at railway stations involves an additional logistics fee.
Stations we serve:
- Basel SBB
- Chur SBB
- Freiburg SBB
- Genf SBB
- Kreuzlingen SBB
- Lausanne SBB
- Locarno SBB
- Lugano SBB
- Luzern SBB
- Murten SBB
- Neuchatel SBB
- Olten SBB
- Romanshorn SBB
- Sargans SBB
- Schaffhausen SBB
- Solothurn SBB
- St. Gallen SBB
- Thun SBB
- Zürich SBB
How do I pick up and return the bike?
Pickup/return in Bern: simply go to our partner, the Ski- und Velocenter, and have everything explained to you. They have been informed in advance and are expecting you. Do not forget to bring your ID.
Pickup/return at a selected railway station: before your trip we send you a separate email with all the instructions and documents you need for pickup and return. Rented bags and helmets have to be removed or fitted and placed in a plastic bag provided by us.
Please note: we are not on site to explain the equipment or to adjust the bike with you — you are on your own there. For questions during pickup or return, use our WhatsApp chat.
When do I pick up?
During the railway station opening hours and/or the Ski- und Velocenter in Bern (closed Sundays and Mondays), depending on your itinerary. Please also check opening hours on public holidays.
